Customer Reviews 4.7 ☆☆☆☆☆★★★★★ (1195)

Good deal, lots of parts on the motor and with a warranty

Well all i know is that I found the part i needed (an Engine) and spoke to Lisa in Customer Service. She is very good she talks a little fast but remember I am an "old" southerner. She was very nice cooperative and she knows her vehicles and parts. Im waiting on a tracing number now. I think Fri we closed the deal today is Mon.

Very good and friendly service thank you .

Excellent professional courteous!

ordering was really easy.

The only reason I haven't given a 5th star is because it seems to take too long to get a tracking number or even an explanation on estimated shipping of the engine will be. Other than that, I am satisfied with everything so far.

Your Customer Service needs to spend a bit more time with customer and help resolve questions and issues in a more friendly manner. I had contact with other department (outside of sales) and person responding was very abrupt with his answer and hung up before I could ask a second question. I also sent a email asking for assistance which after almost 2 weeks I have had no response.

Ordering process was very easy.

Site was easy to use; reps were polite and helpful. AND THE PRICE SEEMS TO BE "RIGHT" JWH

SWEngines was very easy to work with. Prompt to answer my call and share available engines. Price was a little better than other places I called but combined free shipping made their engine a great deal. Their 50k mile warranty on a fairly low milage engine was the icing on the cake. Placed my order, got an email to confirm before I got off the phone. Still waiting on the engine to ship almost a week later so it's not the fastest option on the Internet but luckily I have alternative transportation. Hopefully the engine will be delivered in good condition in a few days and I'll be back on the road. I'll adjust my rating once I have received, installed, and confirmed engines condition. Update - received engine. Took a little longer than I expected based on my initial conversation with SWEngines who said I'd get it in a week but the site does say something about 14 days so I'm not going to complain. Engine was delivered steam cleaned and painted so I couldn't tell what condition the engine was in before it shipped. It has a 50k mile warranty so I'll hope for the best. Easy transaction and best price I found. No problems having it shipped to my mechanic and delivery is included in the sale price. Give them a call if you need an engine.

easy to understand and order,but still waiting for shipping date.pricing ok but said they would accept reasonable offer but gave no info on how to make an offer.hopefully all goes well and don't have to use it but a warranty is nice

I purchased a BMW Engine, very happy

I didn't talk to anyone when I ordered the engine. I requested a quote a response came pretty fast. I didn't order right away. Within 24 hr, I received a second quote with a lower price. I was hoping for another quote. So three days later I ordered it. Awaiting information on shipping. This is my second engine purchase from swengines. Cant wait to get it and get our ride going. Great warranty too.

Everything was excellent except for a long wait on delivery. I would still go back again. they really do have the best for your money.

Friendly service. Fast response on quote.

You lost a star because you were inadequate about tracking/status

Initially, the order was placed wrong, but the e-mails allowed us to identify that quickly and got it straightened out with one phone call.

Order process went well, quickly/smoothly. Will write again once I receive the engine.

I received the engine in a clean condition and all packaged

The ordering process was easy and fast.

Great customer service, staff was knowledgeable and professional, while processing my order they took the time to verify the engine was the correct one for my vehicle, they also took the time to answer all of my questions, and explain their warranty.

The staff at SW engines has been very friendly and helpful, I will continue to do business with them.

Joe at swengines was very helpful to me in getting an engine for my Buick and a transmission for my Ford.

The sales department were very prompt and informative and they had just what I was looking for,,, thank you SWEngines

This is my second engine purchase from SWEngines and the customer service were as helpful and polite as the ever. I appreciate the ability to negotiate on the price. The last time the delivery was timely and I expect the same on this order.